1. Warranty Coverage

Our products are covered by a limited warranty against defects in material or workmanship under normal use for a period of 12 months from the date of purchase. The warranty covers any defects in manufacturing that affect the functionality of the product but does not cover damages resulting from misuse, accidents, or external causes.

Warranty Includes:

  • Defects in material or workmanship
  • Issues with product performance under normal use
  • Functional malfunctions (e.g., buttons not working, battery failure, connectivity problems, etc.)

Warranty Does Not Include:

  • Damage caused by improper use, accidents, or negligence
  • Wear and tear due to regular use
  • Damages resulting from exposure to extreme temperatures, moisture, or humidity
  • Products that have been tampered with or modified
  • Loss of data or other losses related to product failure
  • Damage caused by unauthorized repair or replacement parts

2. How to Make a Warranty Claim

If your product experiences an issue covered under warranty, please follow these steps:

Step 1: Contact Us

  • Visit our Contact Us page on inylax.xyz/contact and provide the following details:
    • Your order number
    • A description of the issue
    • Photos or videos (if applicable) showing the defect or problem
    • Proof of purchase (receipt or order confirmation)

Step 2: Review and Confirmation

  • Once we receive your warranty claim, our customer support team will review the information provided.
  • We may request additional details or offer troubleshooting steps to verify the issue.

Step 3: Resolution

  • If your claim is approved, we will offer a repair, replacement, or refund, depending on the circumstances and availability of the product.
  • If a replacement or repair is needed, we may request that you return the defective product to us. In such cases, we will cover return shipping costs for defective items.

3. Warranty Terms & Conditions

  • Proof of Purchase: A valid proof of purchase is required for all warranty claims. This includes order receipts, invoices, or any other documentation that proves the product was purchased from inylax.xyz.
  • Non-transferable: The warranty is valid only for the original purchaser and is not transferable to other individuals.
  • Shipping Costs: If the product is returned under warranty, the customer is responsible for shipping costs unless the return is due to a manufacturing defect, in which case we will cover the shipping costs.

4. Product Replacement

If a product needs to be replaced under the warranty, we will provide a product of equal value and function. In the event that the specific product is no longer available, we will offer a comparable alternative or issue a refund.

5. Refunds

Refunds for warranty claims are typically issued only when repair or replacement is not feasible. The refund will be issued in the original form of payment, and the amount will be equal to the original purchase price of the product (excluding shipping costs).

6. Limitations

  • No Warranty for Software Issues: While our products may include software components (e.g., firmware or drivers), our warranty does not cover software bugs, compatibility issues, or failures resulting from software updates or configurations outside the product’s intended use.
  • No Warranty for Products Purchased Through Unauthorized Channels: Products purchased through third-party sellers or unauthorized distributors are not covered under this warranty. We recommend purchasing only from inylax.xyz or our authorized resellers.

7. Exclusions

This warranty does not affect your statutory rights under applicable law and is in addition to any consumer protection rights you may have in your jurisdiction. In some cases, local laws may provide different terms and conditions regarding warranties.

8. Contact Information

For any questions about our warranty policy or to make a warranty claim, please contact our customer support team via:

We strive to ensure that all our customers are fully satisfied with their purchases, and we’re here to help you with any concerns related to your gaming accessories.

Thank you for choosing inylax.xyz—your trusted source for premium gaming gear!